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Everything people ask us before and after subscribing. Search it, tap it, done.

01How do I watch the IPTV Aura service?
You can watch our IPTV package on all your devices. After you buy your subscription, you can use it on your TV, Android box, mobile phone, MAG box and tablets. We send you a simple setup guide for your exact device.
02What should I do after paying?
Nothing, just give our team a little time to complete your order. We reply to your WhatsApp and email as soon as possible after verifying your payment, usually within minutes.
03Does this service work in my country?
IPTV Aura works all over the world, no matter where you live or where you travel. As long as you have a stable internet connection, you will be able to watch thousands of TV channels.
04What kind of quality of service do you provide?
Quality of service is the core of our network. We give priority to streaming packets, control delays and fragmentation, and constantly maintain the desired level of performance. Compare us with any similar provider on the market, the difference shows on match nights.
05How good are your servers?
Our servers run anti-freeze technology with 99% uptime. They are load-balanced and built to stay stable even during big sports events, when other services collapse.
06How long can I keep my subscription?
As long as you want. You can renew anytime, and you only pay as you go. No contract, no auto-renewal surprises, no hidden fees.
07Do I need a satellite dish for IPTV?
No. You connect to the IPTV Aura streaming servers via the internet, so you do not need any dish or satellite equipment at all.
08What internet speed should I have?
At least 16 Mbps on a good, stable line. The more stable your connection, the clearer the image quality will be, with no interruptions during matches, movies or series.
09What kind of devices do you support?
We support all kinds of devices: MAG, Android smartphones, Android boxes, Enigma, DreamBox, Vu+, PC, VLC, Kodi/XBMC and Smart TV (Samsung, LG and more).
10What if I run into a problem?
We are here to help you 24/7. Feel free to contact our technical support team on WhatsApp anytime, a real human answers fast.
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